Aging & Disabled Resource Connection Directory

Edison AARP Members frequently ask "Where do I report it?"  Below is a list provided by the AARP Fraud Watch Network on where to report issues that concern our members.

This is the agency for reporting identity theft, abusive debt collectors and most types of fraud. After filing a complaint, you'll get a reference number to use when contacting the agency for future updates. The FTC receives millions of complaints and it does not routinely respond back to you or resolve your individual case. Rather, your complaints will be entered into a database that the FTC and some 2,000 civil and criminal enforcement agencies use to track scam patterns and build cases against specific con artists. Fraud complaints should also be filed with your state's attorney general and even local law enforcement.  You can also call:  877-382-4357 

For reporting unsolicited sales calls. Start by putting your phone number on this registry. Once yours has been there for at least 31 days, you can report unwanted calls. Your information will be pooled with other data to help catch violators. Note that calls from legitimate charities, survey firms, debt collectors and political candidates or parties are not covered by the Do Not Call rules.  Phone number:  888-382-1222 

For complaints about shady business practices and financial products, including loans, bank services, credit reporting, ID theft, debt collection and payment cards. The CFPB forwards complaints to the company, which has 15 days to respond. Cases are supposed to be resolved within 60 days. You can check the status of your case via the CFPB website. For credit cards and bank-issued ATM and debit cards that are used fraudulently, lost or stolen, contact the issuer. Consumer Financial Protection Bureau phone:  855-411-2372 

To report scams distributed by U.S. mail, such as bogus lottery and sweepstakes "winnings," chain-letter schemes and deceptive advertisements—as well as mail theft.  Phone:  877-876-2455 

If your complaint is about a telecom billing or service issue, the FCC will serve your complaint to your provider. Your provider has 30 days to send you a response to your complaint. The FCC encourages you to contact your provider to resolve your issue prior to filing a complaint. Phone:  888 CALL-FCC   

For reporting internet-based scams, including online auctions; investment and sales fraud; internet extortion, hacking and phishing; and scam emails. Operated by the FBI, the IC3 forwards complaint information to appropriate law enforcement or regulatory agencies, but does not directly conduct investigations.